Boutiques | Customer Service | My Jewellery

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Customer service

Take a look at all of our My Jewellery boutiques & find one nearest to you!

Boutiques

What's the warranty policy on purchases made in the boutique?

How does the warranty policy in the boutiques work?

Do I have a warranty if I bought from a shop in shop?

What are the return terms in the boutique?

Can sale items also be returned at the boutique?

Can I return the purchases that I made at a My Jewellery boutique in all My Jewellery boutiques?

If I return items at the boutique, how long does it take to process?

I received the wrong item in the boutique, what do I need to do now?

Can I contact the boutiques by phone?

Can customer service look up the inventory of each boutique?

Can you return your sale items in the boutique to claim the discount after already buying it in the boutique?

Can I pick up my online order at the boutique?

I bought an item in the boutique but it's cheaper on the website, how is this possible?

Can I use my giftcard in the boutique?

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My Jewellery boutiques

Happy shopping! Visit one of our boutiques in the Netherlands, Belgium and Germany, and get inspired by the latest jewellery & clothing collections.

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